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About

About Nan Hwa (Express)

NAN HWA (EXPRESS) was founded in 1962, initially engaging in air ticket services between Hong Kong and Indonesia, as well as air freight and courier services.

Shortly after its incorporation as Nan Hwa (Express) Travel Service Limited in 1972, the company entered into phases of steady growth and housed its office in self-owned establishment.

With proven track records and recognized expertise, we became accredited IATA (International Air Transport Association) Travel Agents since 1983, with access to air tickets from all IATA’s airline members.

We have over 200 employees, operating 4 major GDS (Global Distribution System) in the industry (Amadeus, Travelport, Sabre and TravelSky), and are consolidator agent of air tickets and services from over 75 airlines. Moreover, we have established direct partnerships with over 13 airlines using the NDC API (New Distribution Capability).

Leadership

Jason Shum

Managing Director

Patco Yik

Financial Controller

Dick Tsui

General Manager

Wholesale

Dennis Iu

General Manager

Wholesale (China)

Paul Tsui

General Manager

Corporate Travel

Development History

1962
Founded

NAN HWA (EXPRESS) was founded, initially engaging in air ticket services between Hong Kong and Indonesia, as well as air freight and courier services.

1962
1972
Incorporation

Incorporation as Nan Hwa (Express) Travel Service Limited, entered into phases of steady growth and housed its office in self-owned establishment.

1972
1983
IATA Accredited

Became accredited IATA (International Air Transport Association) Travel Agents, with access to air tickets from all IATA’s airline members.

1983
2005
Opening of New Holidays
2005
2008
Establish MICE Team
2008
2009
Developed in-house Air Search Engine, Tech Fare Search System TFSS
2009
2010
Joined Lufthansa City Center
2010
2010
Developed in-house Hotel Search Engine, Travel Booking System
2010
2012
Opening of Travel Partners
2012
2013
Opening of Guangzhou Office
2013
2018
PCI DSS compliant
2018
2019
Starting NDC connections

ONE
one.nanhwa.com

2019

Awards

Airlines

Air Astana

Top Agent Award 2013 – 2019

Air Canada

Performance Excellence 2023 – 2024
Outstanding Performance 2019
Outstanding Achievement 2018
Top Performing Agency 2017 – 2018
Top Supporting Agent 2004 – 2006

Air China

2017年傑出貢獻獎
2016年香港地區散客銷售最佳合作伙伴
2014 – 2015年香港地區散客銷售進步獎
2015年香港地區銷售本地航線進步獎
2014年香港地區散客聯程銷售進步獎
2011 – 2013年香港地區散客銷售貢獻獎
2010年香港地區散客銷售新人獎

Air France / KLM

Top 10 Agents Award 2007 – 2017

Air New Zealand

Outstanding Contribution 2023 – 2024

All Nippon Airways

Excellent Performance 2015 – 2018

American Airlines

Top Agency Award 2005 – 2007
Top Agent Award 2003 – 2004

Asiana Airlines

Top Sales Agency 2007, 2010, 2012
Top Agent Award 2008, 2011

Avianca Airlines

Best Partner Award 2023

Cathay Dragon

Top Agent Award 2000 – 2018
Top Growth Agent 1999, 2005, 2007

Cathay Pacific

Top Agent Award 1996, 1998 – 2019, 2023

China Airlines

Gold Award 2023
Dynasty Award 2022
Ten Million Dollar Sales Award 2019
Million Dollar Sales Award 2004 – 2016
Five Million Dollar Sales Award 2002, 2017

China Eastern

Top Fit Agent Award (H.K.) 2008 – 2018

China Southern

2024年度銷售貢獻獎
2011 – 2015, 2023散客銷售優秀獎
2016 – 2018香港地區客運代理銷售優秀獎
2010香港地區客運銷售最佳進步獎

Continental Airlines

Top Agent Award 2001 – 2007

Delta Airlines

Top Performing Agency 2014 – 2017
Top Performance Agency 2013

El Al Israel Airlines Ltd.

Outstanding Performance In 2014

Emirates

Top Sales Support Agent Award 2013 – 2015
Supporting Agent Award 2010 – 2013
Top Passenger Sales Agent for Emirates 2003 – 2005, 2008 – 2010

Ethiopian

Travel Agency Award 2015 – 2016
Best Selling Agent 2006 – 2007

Eva Air

Million Award 2017 – 2018, 2020, 2023
Best Promotion Award 2013 – 2016

Finnair

Top Agency Performance Award 2016 – 2017

Garuda Indonesia

Top Agent Award 2011, 2013 – 2014, 2016

Hahn Air

Top Selling Agency in Hong Kong 2013, 2016, 2022
3rd Top Selling Agency in Hong Kong 2014 – 2015, 2017
2nd Best Selling Agency in Hong Kong 2012

Hainan Airlines

2018最佳合作伙伴
2015優秀合作夥伴

Hong Kong Airlines

Best Performance Agent Award 2023
Best Performance 2009 – 2011
Top Agent Award Jan – Jun 2009
Top Travel Agent Award 2008
Excellent Sales Performance 2006

Japan Airlines

Top Agent Award 2006 – 2018
Certificate of Appreciation Awarded 2004

Jet Airways

Award of Appreciation 2012 – 2013

Kenya Airways

Top Performance Agent 2016 – 2017
Top BSP Agent 2009, 2014
Top Agent Award 2012 – 2014
2011卓越銷售獎
Gold Agents Award 2004 – 2005

Korean Air

Citation of Excellence 2012 – 2018

Latam Airlines

Top Agent Award 2023

Lufthansa

Regional Best Sales Award 2023
Top Agent Award 2002 – 2007, 2010, 2012, 2017 – 2018
Top Agency Award 2014 – 2016

Malaysia Airlines

2016傑出銷售代理
2011 – 2015傑出貢獻獎
Top Performance Award 2007 – 2009
Gold Award 2003 – 2005

Malindo Air

Top Agent Award 2017

Myanmar National Airlines

Top Agent Award 2017

Oasis

Top Agent 2007

Pacific Aviation Marketing

PAM’s Top Partners 2023

Philippine Airlines

Top Performer Award 2015 – 2018
PAL Awards 2007, 2009 – 2010, 2015
Appreciation Award 2014
Top Performance Award 2006, 2012

Qantas

Top Agency Award 2023

Qatar Airways

2017 – 2024最佳合作夥伴
Agent Award 2015 – 2016
Agent Award Cert. 2014

Royal Brunei Airlines

SAS Top Agent Award 2018 – 2019
SAS Royal Viking Award 2017
SAS Top Agent Award 2015 – 2016

Shenzhen Airlines

2016 – 2017優秀合作夥伴

Sichuan Airlines

2023散客銷售優秀獎

Singapore Airlines

SIA Hong Kong Top Agent Award 2014 – 2015, 2017 – 2019, 2022 – 2024
Hong Kong Top Agent Award 2010 – 2011
Top Agent Award 1995 – 2010

South African Airways

Top Performing Agent Award 2012, 2014 – 2015
Top Agent Award 2006

Swiss International Airlines

Top Agent Award 2002 – 2005, 2008 – 2009, 2011
Top 10 Agents Award 2006

Thai Airways International

Outstanding Performance Award in HKG 2005 – 2006

Turkish Airlines

Outstanding Support and Special Contribution 2017
The Best Travel Agent in Comfort Class Sales 2011, 2013
The Best Travel Agent in Sales Volume 2011
Agency of the Year 2011

United Airlines

Top Agency Award 2012 – 2016, 2023
Top Agent Award 2017 – 2018
Million Dollar Agent 2000 – 2008

Vietnam Airlines

Platinum Travel Agency 2024
Gold Travel Agency 2023

Virgin Atlantic

Best In Partnering 2021
Top Performer – Economy Cabin 2017 – 2018
Revenue Champion 2010
High Flyers Award 1998 – 2007

Others

台北市政府交通局

2006促進港台交流

捷旅假期

2007進步大獎

Abacus

Top Agency Award 2005 – 2014

 

Airport Express

Excellent Award 2014
Creative Marketing Award 2012

Amadeus

Agency Excellence Award 2008 – 2018

Club Med

Top Selling Agent Award 2015

G2 Travel

Appreciation Award 2014

Sabre

Top Agency Award 2015 – 2017

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Event Travel

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