Top Agent Award 2013 – 2019
About
About
About Nan Hwa (Express)
NAN HWA (EXPRESS) was founded in 1962, initially engaging in air ticket services between Hong Kong and Indonesia, as well as air freight and courier services.
Shortly after its incorporation as Nan Hwa (Express) Travel Service Limited in 1972, the company entered into phases of steady growth and housed its office in self-owned establishment.
With proven track records and recognized expertise, we became accredited IATA (International Air Transport Association) Travel Agents since 1983, with access to air tickets from all IATA’s airline members.
We have over 200 employees, operating 4 major GDS (Global Distribution System) in the industry (Amadeus, Travelport, Sabre and TravelSky), and are consolidator agent of air tickets and services from over 75 airlines. Moreover, we have established direct partnerships with over 13 airlines using the NDC API (New Distribution Capability).
Leadership
Jason Shum
Managing Director
Patco Yik
Financial Controller
Dick Tsui
General Manager
Wholesale
Dennis Iu
General Manager
Wholesale (China)
Paul Tsui
General Manager
Corporate Travel
Development History
1962
Founded
NAN HWA (EXPRESS) was founded, initially engaging in air ticket services between Hong Kong and Indonesia, as well as air freight and courier services.
1962
1972
Incorporation
Incorporation as Nan Hwa (Express) Travel Service Limited, entered into phases of steady growth and housed its office in self-owned establishment.
1972
1983
IATA Accredited
Became accredited IATA (International Air Transport Association) Travel Agents, with access to air tickets from all IATA’s airline members.
1983
2005
Opening of New Holidays
2005
2008
Establish MICE Team
2008
2009
Developed in-house Air Search Engine, Tech Fare Search System TFSS
2009
2010
Joined Lufthansa City Center
2010
2010
Developed in-house Hotel Search Engine, Travel Booking System
2010
2012
Opening of Travel Partners
2012
2013
Opening of Guangzhou Office
2013
2018
PCI DSS compliant
2018
2019
Starting NDC connections
ONE
one.nanhwa.com
2019
Awards
Airlines
Air Astana
Air Canada
Performance Excellence 2023 – 2024
Outstanding Performance 2019
Outstanding Achievement 2018
Top Performing Agency 2017 – 2018
Top Supporting Agent 2004 – 2006
Air China
2017年傑出貢獻獎
2016年香港地區散客銷售最佳合作伙伴
2014 – 2015年香港地區散客銷售進步獎
2015年香港地區銷售本地航線進步獎
2014年香港地區散客聯程銷售進步獎
2011 – 2013年香港地區散客銷售貢獻獎
2010年香港地區散客銷售新人獎
Air France / KLM
Top 10 Agents Award 2007 – 2017
Air New Zealand
Outstanding Contribution 2023 – 2024
All Nippon Airways
Excellent Performance 2015 – 2018
American Airlines
Top Agency Award 2005 – 2007
Top Agent Award 2003 – 2004
Asiana Airlines
Top Sales Agency 2007, 2010, 2012
Top Agent Award 2008, 2011
Avianca Airlines
Best Partner Award 2023
Cathay Dragon
Top Agent Award 2000 – 2018
Top Growth Agent 1999, 2005, 2007
Cathay Pacific
Top Agent Award 1996, 1998 – 2019, 2023
China Airlines
Gold Award 2023
Dynasty Award 2022
Ten Million Dollar Sales Award 2019
Million Dollar Sales Award 2004 – 2016
Five Million Dollar Sales Award 2002, 2017
China Eastern
Top Fit Agent Award (H.K.) 2008 – 2018
China Southern
2024年度銷售貢獻獎
2011 – 2015, 2023散客銷售優秀獎
2016 – 2018香港地區客運代理銷售優秀獎
2010香港地區客運銷售最佳進步獎
Continental Airlines
Top Agent Award 2001 – 2007
Delta Airlines
Top Performing Agency 2014 – 2017
Top Performance Agency 2013
El Al Israel Airlines Ltd.
Outstanding Performance In 2014
Emirates
Top Sales Support Agent Award 2013 – 2015
Supporting Agent Award 2010 – 2013
Top Passenger Sales Agent for Emirates 2003 – 2005, 2008 – 2010
Ethiopian
Travel Agency Award 2015 – 2016
Best Selling Agent 2006 – 2007
Eva Air
Million Award 2017 – 2018, 2020, 2023
Best Promotion Award 2013 – 2016
Finnair
Top Agency Performance Award 2016 – 2017
Garuda Indonesia
Top Agent Award 2011, 2013 – 2014, 2016
Hahn Air
Top Selling Agency in Hong Kong 2013, 2016, 2022
3rd Top Selling Agency in Hong Kong 2014 – 2015, 2017
2nd Best Selling Agency in Hong Kong 2012
Hainan Airlines
2018最佳合作伙伴
2015優秀合作夥伴
Hong Kong Airlines
Best Performance Agent Award 2023
Best Performance 2009 – 2011
Top Agent Award Jan – Jun 2009
Top Travel Agent Award 2008
Excellent Sales Performance 2006
Japan Airlines
Top Agent Award 2006 – 2018
Certificate of Appreciation Awarded 2004
Jet Airways
Award of Appreciation 2012 – 2013
Kenya Airways
Top Performance Agent 2016 – 2017
Top BSP Agent 2009, 2014
Top Agent Award 2012 – 2014
2011卓越銷售獎
Gold Agents Award 2004 – 2005
Korean Air
Citation of Excellence 2012 – 2018
Latam Airlines
Top Agent Award 2023
Lufthansa
Regional Best Sales Award 2023
Top Agent Award 2002 – 2007, 2010, 2012, 2017 – 2018
Top Agency Award 2014 – 2016
Malaysia Airlines
2016傑出銷售代理
2011 – 2015傑出貢獻獎
Top Performance Award 2007 – 2009
Gold Award 2003 – 2005
Malindo Air
Top Agent Award 2017
Myanmar National Airlines
Top Agent Award 2017
Oasis
Top Agent 2007
Pacific Aviation Marketing
PAM’s Top Partners 2023
Philippine Airlines
Top Performer Award 2015 – 2018
PAL Awards 2007, 2009 – 2010, 2015
Appreciation Award 2014
Top Performance Award 2006, 2012
Qantas
Top Agency Award 2023
Qatar Airways
2017 – 2024最佳合作夥伴
Agent Award 2015 – 2016
Agent Award Cert. 2014
Royal Brunei Airlines
SAS Top Agent Award 2018 – 2019
SAS Royal Viking Award 2017
SAS Top Agent Award 2015 – 2016
Shenzhen Airlines
2016 – 2017優秀合作夥伴
Sichuan Airlines
2023散客銷售優秀獎
Singapore Airlines
SIA Hong Kong Top Agent Award 2014 – 2015, 2017 – 2019, 2022 – 2024
Hong Kong Top Agent Award 2010 – 2011
Top Agent Award 1995 – 2010
South African Airways
Top Performing Agent Award 2012, 2014 – 2015
Top Agent Award 2006
Swiss International Airlines
Top Agent Award 2002 – 2005, 2008 – 2009, 2011
Top 10 Agents Award 2006
Thai Airways International
Outstanding Performance Award in HKG 2005 – 2006
Turkish Airlines
Outstanding Support and Special Contribution 2017
The Best Travel Agent in Comfort Class Sales 2011, 2013
The Best Travel Agent in Sales Volume 2011
Agency of the Year 2011
United Airlines
Top Agency Award 2012 – 2016, 2023
Top Agent Award 2017 – 2018
Million Dollar Agent 2000 – 2008
Vietnam Airlines
Platinum Travel Agency 2024
Gold Travel Agency 2023
Virgin Atlantic
Best In Partnering 2021
Top Performer – Economy Cabin 2017 – 2018
Revenue Champion 2010
High Flyers Award 1998 – 2007
Others
台北市政府交通局
2006促進港台交流
捷旅假期
2007進步大獎
Abacus
Top Agency Award 2005 – 2014
Airport Express
Excellent Award 2014
Creative Marketing Award 2012
Amadeus
Agency Excellence Award 2008 – 2018
Club Med
Top Selling Agent Award 2015
G2 Travel
Appreciation Award 2014
Sabre
Top Agency Award 2015 – 2017